One of the most important yet intangible assets for any corporate entity is the “Knowledge”. How effectively the knowledge is shared among the employees plays a vital role in determining the success of any business whether it is a VC funded start-up or a well established corporate brand with multi-continental branches. The Importance of knowledge sharing in corporate entities is widely understood. However, the need of the hour is to recognize the suitable formats and avenues that help in sharing the information in the most digestible manner that can easily be received, understood and manipulated by the intended audience for realizing the maximum benefits and improving the output. Collectively, it can play a decisive role in promoting knowledge sharing culture in an organization. In this article we will explore such avenues and methods that help in effective management of knowledge sharing practices or initiatives in a corporate ecosystem:
Freedom of sharing the ideas
Every employee at the workplace has an individualistic opinion, different perspective, and innovative ideas. These are valuable assets and over a reasonable period of time, they can collectively play a pivotal role in improving the way a company works. For that, a nourishing knowledge sharing culture is needed where the ideas can thrive naturally and are offered a healthy lifecycle- right from conceptualization to consideration/execution. Freedom to access the company information and expressing their own ideas not only make the employees feel valued but also attract involvement and brings a sense of ownership.
Conducting frequent meetings
Periodically conducting face to face meetings provide common platforms where the staff of different levels and departments can meet and share their ideas. Apart from the collective churning of ideas and brainstorming sessions such meetings also offer the employees an opportunity to openly share their ideas with the top level management. This model thus offers three major benefits to manage multiple phases of knowledge sharing culture: collective brainstorming sessions that helps in fine-tuning the ideas to make them practically viable, enhancing the usability of the ideas by sharing it with the people entrusted and empowered to execute them and helping the top management to know the real worth of employees with extraordinary talents.
Informal corporate events and get-togethers
While the formal meetings can help the people in sharing their ideas in a specific format of presentation and are generally centered to specific topics, the casual events organized by a company allow them to discuss the ideas without following any restrictions in terms of presentation or topics. In fact, many valuable ideas are shared during such casual occasions like cultural events, corporate tours, and other such events. One of the major benefits of such events is that the employees are relieved from strictly observing the hierarchy status or formal presentation styles. In the casual events, they can randomly share their ideas with superior management in one to one conversational style.
Using digital ecosystem for knowledge sharing
One of the greatest challenges for maintaining knowledge sharing culture is managing the unbroken two-sided flow of information at a continuous pace without disturbing the routine schedule or day to day tasks. Quick speed, ready to use format and flexibility can help a great way in a streamlined knowledge management. Digital ecosystem offers and impersonal platform where the employees can share the comfortably share them and many such platforms also offer the options for sharing the knowledge anonymously. Similarly, the personality roadblocks like shyness, hesitation or social fear can also play a barrier in proper, unconstructive flow o knowledge in the real world. Here too the digital tools offer a respite as it does not involve face to face communication. The digital tools help in compressing the process of identifying and connecting with the relevant experts, saving the information for a later use, storing different chunks of information in an organized well-stunted structured format and scaling up the practical usability of the information with the help of various interactive tools.
For realizing the best benefits out of tacit knowledge at the workplace it is important to develop an open communication culture and encouraging interaction via frequent formal and casual corporate events and the wise use of digital communication ecosystem. It offers equal opportunity to different employees for benefiting from tacit knowledge sharing